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VMware vSphere • SQL Transaction Log Backup issues

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Hi all,

Support Case #07425710

We recently upgraded our Veeam backup server hardware, and as part of this we also followed best practice and deployed the new server as non-domain joined.

VBR is used to backup VMware vSphere 8 environment, no issues with the VM backup job, runs super-fast with [CBT][fast-clone] and uses storage snapshots, I peak at about 2GB/s.

One of these VMs is a SQL Server 2016, and I am having a hard time getting transaction logs to backup...

Code:

Transaction log backup interval 15 minutes New transaction log backup interval started at 10/2/2024 3:12:26 PM Preparing guest for SQL Server transaction log backup 03:40Using guest interaction proxy MYBACKUPSERVER (Different subnet) Required backup infrastructure resources have been assigned Enumerating SQL Server databases 00:36Saving 3.9 MB of transaction logs to backup repository 54:06Found previously backed up SQL Server transaction log for .... SSISDB;ReportServer;modeSkipping simple recovery model database: ... ReportServerTempDB;msdb;master Waiting for log shipping server 26:41Performing SQL Server transaction log backup for ... ;SSISDB;model;ReportServer 47:25Failed to connect to guest agent through VIX via GIP, failing over to guest agent connection via GIP Failed to connect to guest agent via GIP, failing over to guest runtime components through VIX via GIP Failed to inject guest runtime components through VIX via GIP, failing over to guest runtime components via GIP Failed to upload SQL Server transaction log backup for MBAM Recovery and Hardware to MYBACKUPSERVER: Failed to connect to the guest Failed to connect to guest agent through VIX via GIP, failing over to guest agent connection via GIP Failed to connect to guest agent via GIP, failing over to guest runtime components through VIX via GIP Failed to inject guest runtime components through VIX via GIP, failing over to guest runtime components via GIP Failed to upload SQL Server transaction log backup for OPPY_Nielsen to MYBACKUPSERVER: Failed to connect to the guest Failed to connect to guest agent through VIX via GIP, failing over to guest agent connection via GIP Failed to connect to guest agent via GIP, failing over to guest runtime components through VIX via GIP Failed to inject guest runtime components through VIX via GIP, failing over to guest runtime components via GIP Failed to upload SQL Server transaction log backup for NSP_Accounting to MYBACKUPSERVER: Failed to connect to the guest Failed to connect to guest agent through VIX via GIP, failing over to guest agent connection via GIP Failed to connect to guest agent via GIP, failing over to guest runtime components through VIX via GIP Failed to inject guest runtime components through VIX via GIP, failing over to guest runtime components via GIP Failed to upload SQL Server transaction log backup for XXX to MYBACKUPSERVER: Failed to connect to the guest
It basically does not work, the major change here is we moved the server into a different subnet (still basically connected to the same switch, different vLAN) and the server is no longer domain joined.

I have tried with different quest interaction proxy, log shipping server, etc.. nothing seems to work.

Anyone run into anything similar?

Statistics: Posted by cerberus — Oct 02, 2024 11:21 pm



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